1. Performs complex analytical tests or procedures, recognizes deviation from expected results, and
takes appropriate action to maintain accuracy and precision
2. Follows established procedures and evaluates and solves problems related to collection and processing
of biological specimens for analysis
3. Recognizes factors that affect measurements and results, analyzes QC data, makes judgments
concerning the results, and takes appropriate action to maintain accuracy and precision
4. Ensure that all patient results are not reported until corrective actions have been taken and the
systems are functioning properly
5. Establishes and monitors Quality Control data, take action based on data as needed
6. Recognizes abnormal test results and answers inquiries about them, the methodology, specificity,
and sensitivity; answers questions about specific factors that can influence test results
7. Resolve and troubleshoot all technical problems with the aid of the technical staff and ensures that
remedial action is taken whenever a test deviates from the laboratory’s performance standards
8. Monitors and provides direct and constant supervision to laboratory technicians who are assisting in
the testing process to ensure that they are performing only allowed procedures as defined in the
laboratory SOP and State and Federal Regulations.
9. Ensures, implement, and supports compliance with all departmental and company policies and
procedures including but not limited to Quality and Safety
10. Ensure that all documentation provided associated with test results, maintenance records, and quality
control are detailed, accurate and legible
11. Ensure that instruments are running at their optimum performance through routine and preventive
maintenance.
12. Monitors performance of equipment by implementing QA and QC procedures.
13. Monitors trends in service requests and implement corrective actions to improve operational efficiency
and reduce downtime of the instruments.
14. Assumes supervisions/management of the laboratory in the absence of the Laboratory Supervisor,
Technical Supervisor, General Supervisor and Laboratory Manager by giving direction, guidance to all
personnel as necessary to complete testing and ensure all tasks are completed for the day.
15. Assists in training and orientation of laboratory staff including but not limited to Clinical Laboratory
Scientists, Laboratory Assistants, Phlebotomists, and other laboratory personnel
Assists in performing staff competency assessments and annual staff performance reviews if needed.
16. Assists in composing, reviewing, updating, and revising of new and current SOPs.
17. Review monthly and annual instrument maintenance logs.
18. Perform instrument performance/calibration verification, as needed.
